How we create value

Resources we need to do business

Financial capital

Debt and equity

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Manufactured capital

Physical network infrastructure, offices, retail space and ICT devices

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Intellectual capital

Telecom licenses, frequency permits and other intellectual property rights

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Human capital

People with the right skills from across the globe

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Social and relationship capital

Trust in our brand from our key stakeholders

Strategic partnerships e .g. Spotify

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Natural capital

Natural resources for network equipment and customer devices

Energy from renewable and non-renewable sources

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Our business

Purpose

Bringing the world closer – on the customer's terms

Strategy and resource allocation

Enhance our core markets in the Nordics and Baltics and explore opportunities close to the core. To enhance that we will:

  • create value through superior network connectivity. We will secure the transition from voice to data through future proof network access to end customers
  • increase customer loyalty through convergence, by creating a seamless customer experience across technologies, services and channels
  • ensure competitive operations, by simplifying operations and transform legacy to create agility and cost efficiency

To explore adjacent opportunities we will:

  • invest in areas that complement and strengthen the core business as internet of things, e-healthcare, financial services and media

Business activities

TeliaSonera provides communication services helping millions of people to be connected and communicate, do business and be entertained. By doing that we fulfil our purpose of bringing the world closer – on the customer´s terms.

What we create

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Financial capital

 Total earnings per share SEK 1.97

Total paid taxes SEK 3,166 million

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Manufactured capital

Products, services and subscriptions to consumers and companies around the world

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Intellectual capital

Business processes, product portfolio and patents

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Human capital

21,342 employees

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Social and relationship capital

515,437 shareholders

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Natural capital

329,500 tons green house gas emissions

125,000 mobile devices collected

Social value created

To the economy

Enabling increased business innovation and productivity driving GDP growth

Direct and indirect job creation

To the society

Enabling smarter living, traveling, healthcare and education as well as disaster relief

Direct tax payments supporting social welfare

To the environment

Enabling reduction of green house gas emissions

Increasing resource efficiency

Enabling a sharing economy

© TeliaSonera 2015
In the event of any differences between this online version of the Annual and sustainability report and the printed version, the printed version shall prevail.